Spanish for Call Centers
Some Contact Centers run Spanish voice operations in countries where Spanish is not the native language. In some cases candidates need ‘upskilling’ and courses to improve their skills.
The Spanish for Call Centers is designed to help non-native Spanish speakers improve their skills, and learn important Contact Center specific vocabulary.
Typical topics covered are:
- Spanish business communication.
- The Contact Center environment.
- Customer Service
- Cultural awareness training.
- Common phrases and vocabulary.
Contact us today to learn more about the Spanish for Call Centers Course.
Customer Testimonials
I consider CEDS a very customer oriented company. They give you not only the program that adjusts to your needs, but also the teacher that is right for you. The flexibility of CEDS is one of the most important points especially if one has frequent business travel and special needs. 
—Rodolfo Villalba (Kimberly Clark Guatemala)
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