CEDS Business Solutions
We offer custom-designed solutions ranging from one-day workshops to extensive training programs and language courses. Our consulting expertise ensures that these customized products meet your business goals. Additional services include language assessments and translation.
Read more about the customization process below. For more information on courses and pricing please contact us.
Step 1: Assess
CEDS Corporate Analysis includes an extensive observation and fact-finding exercise to glean the most essential details to determine your organization’s needs and goals.
The process also includes using CEDS Diagnostics to determine the various language levels of your team and the levels required to achieve success.
Step 2: Design
CEDS offers you unique and superior programs because each product is developed based on your specific requirements as identified in the CEDS Corporate Analysis. Courses, workshops and training curriculum can all be customized for your organization and business sectors. Products are available in English and Spanish.
See our product list for examples of what we can do for you.
Step 3: Execute
All of CEDS products and services can be delivered using a variety of approaches. Our proven methodology is based on a “Blended-Learning” strategy, which includes both E-learning and instructor-led components to maximize the client’s training budget.
The instructor-led components can also be delivered online.
CEDS Diagnostics
Our online CEDS Diagnostic is an easy tool designed to help you with the process of evaluating the reading, writing, listening comprehension, and speaking skills of both current employees and potential hires. Ideal for use in Contact Center and BPO operations.
CEDS Diagnostics can be completed on-site at your operation or remotely via Internet. Read More »
CEDS Courses
- General Business
- Business English: Sales, Finance, Restaurants, Hospitality
- Business Communication
- Accent & Pronunciation
- English for Call Centers
- Spanish for Call Centers
- English for Medical Professionals
- IELTS Preparation
- Business Basics for Entrepreneurship
CEDS Workshops
- Doing Business in Latin America
- Doing Business in the United States
- Customer Service in English
- Negotiations (Introductory)
- Human Resources: Conflict Resolution
- Import/Export Logistics in the US and Latin America
- Public Speaking
Other products of Interest
We also offer services for individuals. Click Here.
Customer Testimonials
The CEDS Diagnostics was very helpful in assessing Spanish language skills of applicants. Results of the assessment were sent to us within 24 hours. Historical data was readily available with just a click of the mouse. The assessment could either be administered on-site or be accessed by the applicant remotely which was convenient and practical for our provincial candidates. 
—Joey Carag (GE Money Servicing Philippines)
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